Overview of Advanced Circuits’ Terms and Conditions
Advanced Circuits is committed to providing high-quality printed circuit boards (PCBs) and exceptional customer service. To ensure a smooth and efficient process for all parties involved, it is essential to understand and comply with our terms and conditions. This article will provide a comprehensive overview of Advanced Circuits’ terms and conditions, covering various aspects such as ordering, pricing, payment, shipping, and more.
Key Points
- Ordering process and requirements
- Pricing and payment terms
- Shipping and delivery
- Intellectual property rights
- Warranty and liability
- Governing law and jurisdiction
Ordering Process and Requirements
Placing an Order
To place an order with Advanced Circuits, customers must submit a complete and accurate order form through our website or by contacting our sales team directly. The order form should include all relevant information, such as:
- PCB specifications (e.g., dimensions, layers, material)
- Quantity
- Desired lead time
- Shipping address
- Billing information
File Requirements
When placing an order, customers must provide the necessary design files in a format compatible with our manufacturing process. Accepted file formats include:
- Gerber files (RS-274X)
- ODB++ files
- IPC-2581 files
Customers are responsible for ensuring that the provided files are accurate, complete, and adhere to our design guidelines. Advanced Circuits reserves the right to reject or delay orders with incomplete or incorrect files.
Order Confirmation
Upon receiving an order, Advanced Circuits will review the submitted information and files for completeness and accuracy. If any issues are identified, our team will contact the customer to resolve them. Once the order is approved, we will send an order confirmation to the customer, which will include:
- Order number
- Confirmed specifications
- Pricing
- Estimated delivery date
Pricing and Payment Terms
Pricing
Advanced Circuits strives to offer competitive pricing for our PCB manufacturing services. Prices are determined based on various factors, such as:
- PCB specifications (e.g., dimensions, layers, material)
- Quantity
- Lead time
- Additional services (e.g., assembly, testing)
Customers can obtain a quote by submitting their requirements through our online quote system or by contacting our sales team.
Payment Terms
Advanced Circuits accepts the following payment methods:
- Credit card (Visa, MasterCard, American Express)
- Wire transfer
- Company check (for established customers)
Payment terms may vary depending on the customer’s account status and order value. Standard payment terms for new customers and small orders are prepayment or credit card payment upon order confirmation. For established customers and larger orders, net 30 terms may be available subject to credit approval.
Taxes and Duties
Prices quoted by Advanced Circuits do not include any applicable taxes, duties, or customs fees. Customers are responsible for paying any such charges levied by their local authorities. Advanced Circuits will not be held liable for any taxes, duties, or customs fees related to the customer’s order.
Shipping and Delivery
Shipping Methods
Advanced Circuits offers various shipping methods to meet our customers’ needs and preferences. Available shipping options include:
- UPS Ground
- UPS 2nd Day Air
- UPS Next Day Air
- FedEx Ground
- FedEx 2Day
- FedEx Standard Overnight
- DHL Express
Customers can select their preferred shipping method during the ordering process. Shipping charges will be added to the order total based on the chosen method and destination.
Delivery Timeframes
Delivery timeframes depend on several factors, such as:
- Manufacturing lead time
- Shipping method
- Destination
Advanced Circuits will provide an estimated delivery date upon order confirmation. However, please note that these are estimates and not guaranteed delivery dates. Advanced Circuits will not be held responsible for any delays caused by factors beyond our control, such as customs clearance, weather conditions, or carrier-related issues.
Shipping Delays and Lost Packages
In the event of a shipping delay or lost package, Advanced Circuits will work closely with the customer and the shipping carrier to resolve the issue as quickly as possible. If a package is lost or damaged during shipping, Advanced Circuits will file a claim with the carrier and, upon approval, either refund the customer or reship the order at no additional cost.
Intellectual Property Rights
Customer’s Intellectual Property
By placing an order with Advanced Circuits, customers grant us a limited, non-exclusive license to use their provided design files and intellectual property solely for the purpose of manufacturing their PCBs. Advanced Circuits will not share, distribute, or use the customer’s intellectual property for any other purpose without their explicit consent.
Advanced Circuits’ Intellectual Property
All intellectual property related to Advanced Circuits’ manufacturing processes, techniques, and materials remains the exclusive property of Advanced Circuits. Customers may not use, reproduce, or share any of Advanced Circuits’ intellectual property without our prior written consent.
Confidentiality
Advanced Circuits is committed to maintaining the confidentiality of our customers’ information and intellectual property. We will not disclose any customer information to third parties without the customer’s explicit consent, except as required by law or to fulfill the customer’s order.
Warranty and Liability
Limited Warranty
Advanced Circuits warrants that the PCBs we manufacture will conform to the customer’s specifications and be free from defects in materials and workmanship for a period of 90 days from the date of shipment. If a product is found to be defective within this warranty period, Advanced Circuits will, at our discretion, either repair or replace the defective product at no additional cost to the customer.
Warranty Limitations
The limited warranty does not cover defects or failures resulting from:
- Improper use, installation, or maintenance
- Modifications or repairs not performed by Advanced Circuits
- Damage caused by shipping or handling
- Normal wear and tear
Liability Limitations
Advanced Circuits’ liability for any claim arising from the sale or use of our products shall not exceed the original purchase price of the product. Advanced Circuits shall not be liable for any indirect, incidental, consequential, or special damages, including but not limited to loss of profits, business interruption, or loss of data.
Governing Law and Jurisdiction
Governing Law
The terms and conditions outlined in this article shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law principles.
Jurisdiction
Any legal action or proceeding arising out of or relating to these terms and conditions shall be brought exclusively in the state or federal courts located in Denver, Colorado. By placing an order with Advanced Circuits, customers consent to the jurisdiction of these courts.
Frequently Asked Questions (FAQ)
1. What is the minimum order quantity for PCBs at Advanced Circuits?
Advanced Circuits does not have a minimum order quantity for PCBs. We accept orders of any size, from prototypes to large-scale production runs. However, please note that pricing may vary based on the order quantity.
2. How long does it take to receive a quote for my PCB order?
In most cases, you will receive a quote within 24 hours of submitting your request through our online quote system or contacting our sales team. If your project is particularly complex or requires additional information, it may take slightly longer to generate a quote.
3. What payment methods does Advanced Circuits accept?
Advanced Circuits accepts payment by credit card (Visa, MasterCard, American Express), wire transfer, and company check (for established customers). Payment terms may vary depending on the customer’s account status and order value.
4. Can I expedite my order if I need the PCBs sooner than the standard lead time?
Yes, Advanced Circuits offers expedited manufacturing services for customers who require their PCBs sooner than our standard lead times. Expedited services are subject to additional fees and are based on our current production capacity. Please contact our sales team to discuss your specific requirements and to obtain a quote for expedited services.
5. What should I do if I receive PCBs that do not meet my specifications or are defective?
If you receive PCBs that do not meet your specifications or are defective, please contact our customer support team immediately. We will work with you to investigate the issue and, if the problem is covered under our limited warranty, we will either repair or replace the defective products at no additional cost to you. Please note that our warranty does not cover defects or failures resulting from improper use, modifications, or damage caused by shipping or handling.
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